Every organisation’s telephony requirements are different and we work with you to understand what you want to achieve.
“Our aim is to help your business communicate more effectively and efficiency”
The above statement can be done in many ways. Many businesses may feel that they just want to make a call or take a call. This is fine but by using many of the standard features of a telephone system we can improve the way they work and thus improve productivity. This is purely down to education!!
We strive to deliver telecoms solutions that are the highly flexible and within budget. There is no ‘one size fits all’ solution; by speaking with one of our consultants you can design your ideal telecoms network.
Business can stay in touch with customers and staff by integrating their telephone system with their mobiles. Our world now allows for us to be connected in ways that weren’t previously possible and your staff in the field are able to use their mobiles as extensions to a central telephone system and allow your mobile users to transfer calls, create audio, or video conferencing or initiate a call recording. These are just a few features available as standard with most of products.
Here are a few more:
- Call Reporting Software
- Call Recording Platforms
- Contact Centre – from Agent Reporting to full Multi Media operations
- Office 365, Skype For Business and CRM Integration
- Remote Working and Hot-Desking