Unified Voice and Data|Blog|Uncategorized|HOW CAN HOSTED TELEPHONY BOOST YOUR BUSINESS?

Good, reliable communication is vital to keep your business running smoothly, and hosted telephony is an excellent way of ensuring this whilst lowering costs and offering all the reliability of a traditional PBX (Private Branch Exchange) system.

What is hosted telephony?

Hosted telephony is a cloud-based system whereby your telephone communications are managed over the internet, rather than through a phone line in your office. Advances in technology mean that lag and poor voice quality are a thing of the past, so communicating via the internet needn’t be a hindrance.

What are the benefits?

Switching to hosted telephony can help your business in a number of ways:


Hosted telephony is much cheaper than a traditional PBX system because there’s no need to worry about paying for multiple phone lines or regular maintenance. Installation is quick and easy with minimal hardware costs, and after that you’ll just be paying per-user, per-month since any software upgrades are handled by the provider.


Having all your telephones connected to a central system means that expansion is as simple as possible. If you open a new branch or office, your new phones can easily be connected to that same system. Hosted telephony also typically offers free calls within your business, so getting in touch with your new offices won’t cost a penny.


Hosted telephony offers a range of features that make it much more flexible than a PBX system. For instance, calls to your office can easily be redirected to a mobile number if you happen to be out and about, so there’s no need to miss a call ever again. Office phones, mobiles, instant messaging and desktops can all be linked together to create a seamless communications network.


Your supplier will be responsible for the security of your hosted telephony network, so there’s one less thing to worry about. What’s more, given that your calls will be going through a secure remote data centre rather than through the hardware in your office, you’ll be every bit as secure – if not more – compared to a physical PBX system.

If you’re looking to incorporate hosted telephony into your business, or just want to ask about our range of services, Unified Voice & Data are here to help. For all your telecommunications needs, please feel free to give us a call on 0113 4576626 or get in touch via email at info@unifiedvoiceanddata.co.uk.