Unified Voice and Data|Services|Hosted Telephony (VOIP)

Hosted Telephony (VOIP)

What is hosted telephony?Benefits of hosted telephony

Hosted telephony, known as hosted VoIP or cloud telephony, is a unified communications solution where your business telephone system is hosted in the cloud instead of in your office or business premises.

A cloud-based phone system is a cost-effect way to manage your voice communication with a private data centre, giving you the benefits of a leading global company without the large capital investment.

With hosted telephony, you make and receive calls through an internet connection. For small businesses, a VoIP phone system utilises the technology to connect various offices, devices and locations, something that was previously only available to larger businesses.

What does VoIP mean?

Voice Over Internet Protocol (VoIP) refers to voice communications that are delivered through the internet. The technology itself is not new, but efficiency and reliability have improved to allow modern communication devices and technologies to be consolidated using a single unified communications system.

Is hosted telephony the right solution for my business?

Cloud telephone systems provide an unparalleled level of control, which is why many companies are seeking hosted telephony. Even if your business operates from numerous locations, management is simple with this communications solution.

If you have remote workers, mobile workers or any employee who is not always based in one location, hosted telephony gives companies in various sectors the opportunity to grow with no need to spend large amounts of cash upfront. Hosted systems allow you to scale up or down to meet the needs of your business as it usually works on a pay per licence basis.

 Depending on what you do and where you are we will discuss all the options and help you make the correct, educated decision.

NFON cloud telephony

In line with so many business applications and services – from email to CRM/ERP – telephony is moving to the cloud for maximum flexibility, resilience and cost benefits. Businesses that have already adopted cloud telephony are realising the benefits over conventional solutions, including:

  • Lower costs
  • Easier roll-out
  • Increased control
  • Automatic updates
  • Built-in business continuity
  • Scalable pay-as-you-grow model that provides the ultimate flexibility for businesses of all sizes

Find out more about NFON by here.

Projects

Improved Connectivity Solutions

Objective Spafield Displays are experts in manufacturing custom plastic fabrications across the retail sector. Having recently worked with Spafield Displays upgrading their broadband we were challenged to replace their current failing system. The team here at Unified Voice and Data were given a brief to reduce monthly costs and improve connectivity in the business. Solution We completely overhauled their communications, installing a new system with SIP trunks, achieving the clients objectives in both reducing costs...

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Projects

A huge improvement in efficiency.

Objective Based in Horbury, accountants and business advisors C W DIX Limited approached us and were seeking an upgrade to the current system. Like most business their aim was to improve efficiency and at the same time reduce costs. Solution Working with C W DIX limited for the first time, we first met with them to gain an understanding of their business and goals. As a team of dedicated employees, we recognised that improved communications...

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Projects

Epicure get a great experience.

Objective Huddersfield based bar & kitchen Epicure want to provide their customers with a great experience, as part of this they saw a need to provide a free Wi-Fi service. They also recognised the opportunity to use this as a data capture form for their social media and email marketing campaigns. Solution As part of our services, we offer Social Wi-Fi. This allows businesses to capture more data and help engage with customers post visit....

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