Hosted Telephony (VOIP)
What is hosted telephony?
Hosted telephony, known as hosted VoIP or cloud telephony, is a unified communications solution where your business telephone system is hosted in the cloud instead of in your office or business premises.
A cloud-based phone system is a cost-effect way to manage your voice communication with a private data centre, giving you the benefits of a leading global company without the large capital investment.
With hosted telephony, you make and receive calls through an internet connection. For small businesses, a VoIP phone system utilises the technology to connect various offices, devices and locations, something that was previously only available to larger businesses.
What does VoIP mean?
Voice Over Internet Protocol (VoIP) refers to voice communications that are delivered through the internet. The technology itself is not new, but efficiency and reliability have improved to allow modern communication devices and technologies to be consolidated using a single unified communications system.
Is hosted telephony the right solution for my business?
Cloud telephone systems provide an unparalleled level of control, which is why many companies are seeking hosted telephony. Even if your business operates from numerous locations, management is simple with this communications solution.
If you have remote workers, mobile workers or any employee who is not always based in one location, hosted telephony gives companies in various sectors the opportunity to grow with no need to spend large amounts of cash upfront. Hosted systems allow you to scale up or down to meet the needs of your business as it usually works on a pay per licence basis.
Depending on what you do and where you are we will discuss all the options and help you make the correct, educated decision.
NFON cloud telephony
In line with so many business applications and services – from email to CRM/ERP – telephony is moving to the cloud for maximum flexibility, resilience and cost benefits. Businesses that have already adopted cloud telephony are realising the benefits over conventional solutions, including:
- Lower costs
- Easier roll-out
- Increased control
- Automatic updates
- Built-in business continuity
- Scalable pay-as-you-grow model that provides the ultimate flexibility for businesses of all sizes