Unified Voice and Data|Services|Telephone Systems

 

Telephone Systems

Ericsson-LG

We work with leading manufacturers Avaya and Ericsson LG to deliver bespoke telecommunication solutions that benefit your business.

Every organisation’s telephony requirements are different and we work with you to understand what you want to achieve. “Our aim is to help your business communicate more effectively and efficiently.”

The above statement can be done in many ways. Many businesses may feel that they just want to make a call or take a call. This is fine but by using many of the standard features of a telephone system we can improve the way they work and thus improve productivity. This is purely down to education!!

We strive to deliver telecoms solutions that are the highly flexible and within budget. There is no ‘one size fits all’ solution; by speaking with one of our consultants you can design your ideal telecoms network. Businesses can stay in touch with customers and staff by integrating their telephone system with their mobiles. Our world now allows for us to be connected in ways that weren’t previously possible and your staff in the field are able to use their mobiles as extensions to a central telephone system and allow your mobile users to transfer calls, create audio, or video conferencing or initiate a call recording. These are just a few features available as standard with most of the products. Here are a few more:

  • Call Reporting Software
  • Call Recording Platforms
  • Contact Centre – from Agent Reporting to full Multi-Media operations
  • Office 365, Skype For Business and CRM Integration
  • Remote Working and Hot-Desking

Projects

Improved Connectivity Solutions

Objective Spafield Displays are experts in manufacturing custom plastic fabrications across the retail sector. Having recently worked with Spafield Displays upgrading their broadband we were challenged to replace their current failing system. The team here at Unified Voice and Data were given a brief to reduce monthly costs and improve connectivity in the business. Solution We completely overhauled their communications, installing a new system with SIP trunks, achieving the clients objectives in both reducing costs...

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Projects

A huge improvement in efficiency.

Objective Based in Horbury, accountants and business advisors C W DIX Limited approached us and were seeking an upgrade to the current system. Like most business their aim was to improve efficiency and at the same time reduce costs. Solution Working with C W DIX limited for the first time, we first met with them to gain an understanding of their business and goals. As a team of dedicated employees, we recognised that improved communications...

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Projects

Epicure get a great experience.

Objective Huddersfield based bar & kitchen Epicure want to provide their customers with a great experience, as part of this they saw a need to provide a free Wi-Fi service. They also recognised the opportunity to use this as a data capture form for their social media and email marketing campaigns. Solution As part of our services, we offer Social Wi-Fi. This allows businesses to capture more data and help engage with customers post visit....

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