“We had been advised that we needed to upgrade our handsets to IP as the current handsets were end of life. We would have gone with the advice of our current provider if it wasn’t for a well-timed call from Unified Voice & Data. We spoke to Eddie who explained the pros and cons of changing just the handsets. On the face of it changing the handsets would have been the cheaper option but this isn’t always the smarter option for the business. He explained everything in detail in a language we all understood.
Eddie was always fair in his evaluation of the existing solution but pointed out the advantages of going that step further. By spending a little more money now would show larger savings in the future and offer far better communications for our growing company. He listened to what we did and what our plans were and came up options to fit this requirement.
Unified Voice & Data Ltd always had our best interests at heart and it was never a case of selling to us but very much a consultation and finding the very best solution. We now have a system that can link all our sites together thus making communication better for us and our clients. The installation ran like clockwork and nothing was too much hassle to make sure of minimal disruption. Matt kept us informed of progress throughout and liaised closely with our IT Team.
The costs savings will kick in shortly when we get our SIP Trunks connected which will almost eradicate our call charges and see a quick ROI.
I would highly recommend Unified Voice & Data for the thorough approach they took to help find the best possible solution for Longley Concrete Ltd.”